It sounds like you have an issue with your Breakaway Kit # 20099. This is where the power is coming from to lock your trailer brakes when it is not connected to your vehicle 7-way. You will want to check to ensure the disconnect is fully seated and the wiring for it is not damaged. We do have a Replacement Switch # FA80-00-2040 if your switch is allowing power to flow through the switch with the plug in place. view full answer...
I spoke with Curt and was told to not even bother using the weigh distribution setup application of the BetterWeigh Mobile Tongue Weight and Payload Scale for OBD II # C51701 since it's not usually the most accurate and to just follow the instructions for the weight distribution hitch instead. That's obviously not the kind of support I would hope for from the manufacturer so I recommend recalibrating your system to see if that gives you new target bars in-app. If not, then you would need... view full answer...